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Glasgow Live
National
Rachel Pugh & Sophie Buchan

Martin Lewis issues urgent broadband warning amid price hike for BT, Plusnet and TalkTalk customers

Martin Lewis has issued a 24 hour warning for individuals paying for broadband.

The MoneySavingExpert (MSE) founder is now urging people to act sooner rather than later, and before it's too late.

Talking about the current financial situation on STV's Martin Lewis Money Show -he said that prices are likely to rise. It comes amid news that bills are already rising with the financial guru stating that energy bills will also see a rise soon, with the hopes that after April, they will then fall.

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On the latest episode of his show, Martin said that there are things people can do to avoid the hike, warning customers not to wait around, according to MEN

"For the rest of this week, probably from tomorrow, we are going to get the December inflation figures. That is normally what broadband costs are increased on. And they do it above inflation - so I am expecting 15 per cent rises in broadband to be announced for many of the big providers this week. So go now", he said.

He continued: "Look if you can get a cheaper price on a price comparison website, see if you can use that as a benchmark. And if you are one of those many millions out of contract, ring up your provider and say you want a cheaper deal, and if they can't do it, well, maybe you want to leave."

People who are keen to take out a contract with BT, EE, Plusnet, Shell, TalkTalk, Three and Vodafone for their broadband are expected to be hit with price hikes of up to 15 per cent this spring,

“As a loyal customer, the first thing I would do is, I’d get on the phone and I’d say: I’ve seen what you’re charging new customers. I’m not willing to pay that amount, can you offer me a better deal?” Martin suggested as a way to keeping bills low.

He added: “If they say no, you say ‘I want to go through to customer disconnections’ – this is where they can do the big deals.”

A recent MoneySavingExpert poll revealed a success rate of over 75 per cent when it came to customers trying to haggle a better deal from the likes of TalkTalk, Virgin and Sky as well as “high success rates at many other broadband providers too”.

The Money Saving Expert website says: "If you're in contract - meaning you actively signed up to a new tariff within the last year or possibly two (do check) - the price rise will likely be part of that contract. In most cases this means that you won't be able to cancel penalty-free.

"But if you're unhappy with the price rise, you should note when your contract's due to end and start looking for new deals nearer the time."

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