Costco has earned a legendary reputation for honoring customer refunds on virtually anything. But an alleged warehouse exchange pushed that goodwill to its absolute botanical edge. TikTok creator Elyssa Joy (@elyssajoy_) reportedly witnessed the scene firsthand and shared it with her followers.
According to Joy, shoppers in line at the Costco customer service desk were treated to an unexpected spectacle when a man hauled in an entire tree that he had evidently already planted, grown, and excavated straight from the earth. She watched in disbelief as the customer wheeled his tree directly up to the service counter, leaving a trail of loose soil across the polished warehouse floor.