Empathy, openness and brave football saw Jesse Marsch overcome ‘No to Marsch’ banners the last time he walked into a football club with a doubting fan base.
Leeds United appointed the American as their new head coach on Monday and he walks into a city which is mourning the loss of legendary boss Marcelo Bielsa.
Marsch himself has admitted there will be some sections of the fan base he has to win over with results on the field, but he has experience of making it work in the past.