Leeds Bradford Airport has apologised for "falling short" after a new report found that the airport is not providing a good enough service to those with disabilities or reduced mobility. The report, done by the UK Civil Aviation Authority (CAA) has called out a number of airports due to "unacceptable" standards.
Following action taken by the UK Civil Aviation Authority, a number of airports were found to have provided an unacceptable level of service to disabled people and passengers with reduced mobility. This was recorded over a seven-month period between April 1 and October 31, 2022.
For five years, Leeds Bradford was found to have 'good' standards by the CAA and they say they are working towards regaining this level of care and committment.