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Irish Mirror
Irish Mirror
National
Sophie Collins

KBC and Ulster Bank customers face ‘chaos’ as staff shortages cause major delays with new accounts

Over a million people in Ireland who are currently with KBC or Ulster Bank are facing major delays in switching their accounts.

Due to a shortage of staff in some banks, those trying to schedule in-person appointments to get their affairs in order ahead of the big shutdown are having to wait weeks on end to be seen.

As has been seen across many sectors, the banks are dealing with staff shortages amid the increased demand for new accounts.

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