DoorDash Down: DoorDash users were hit by unexpected service issues on Tuesday morning, with thousands reporting problems while trying to access the food delivery platform. The outage quickly gained attention as users across several major U.S. cities experienced difficulties, especially through the mobile app.
According to outage tracker Downdetector, reports surged during the morning hours, leaving many customers wondering if DoorDash was down. The problems affected customers trying to use the service, with many complaints centered around the DoorDash mobile app.
The outage reports began increasing early in the morning, creating confusion among users who rely on the platform for food deliveries and orders.
According to Downdetector, more than 36,000 users reported DoorDash issues by around 10:20 a.m. ET on Tuesday, June 16. The biggest wave of outage reports started at approximately 9:30 a.m. ET, as per a report by USA Today and Parade.
Why are DoorDash users reporting problems?
The majority of complaints were linked to the DoorDash mobile app. Downdetector data showed that around 73% of reported issues involved problems with the app.
Users in several major cities appeared to be among the most affected. Reports came from locations including New York, Chicago, Detroit, Dallas, and Los Angeles.
The sudden wave of complaints led many customers to question whether DoorDash was experiencing a nationwide outage.
How did DoorDash respond to the outage?
DoorDash acknowledged the problem Tuesday morning and confirmed that its team was working to fix the issue.
In a post shared on X shortly after 10 a.m. ET, DoorDash Help addressed the situation, saying, “We’re aware of an issue affecting our platform and are working urgently to resolve it. We thank our users for their patience and understanding, and apologize for any inconvenience.”
The company said additional updates would continue through the DoorDash Help account.
