A Birmingham restaurant owner hit back at a negative reviewer on Tripadvisor after a diner complained about the "excessive" price of food there. The owner of Raja Monkey, who posted as MK on the site, added that the criticism was an "insult" when restaurants are "struggling to survive" with the cost-of-living crisis following hot on the heels of the Covid-19 pandemic.
The unnamed reviewer added that they felt the Indian restaurant, based in the Hall Green area of the city, had "lost authenticity". Such comments are unusual for Raja Monkey, which has an average rating of 4.5 on Tripadvisor from more than 550 customer reviews with one recently describing a meal there as the "best dining experience in the UK", as reported by Birmingham Live.
But this critical write-up from June gave their visit a "terrible" rating of one and, under the heading "Disappointed that quality gone down", it read: "Prices are excessive for quality of food. Tailored for western market, lost authenticity the restaurant previously had, reduced menu compared to before the extension.
