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The Mary Sue
The Mary Sue
Ljeonida Mulabazi

‘I’m canceling’: Chronically ill woman pays for CVS ExtraCare Plus program. Then she catches them giving her fewer coupons than her mom

CVS CVS Health TikTok

CVS introduced ExtraCare Plus, a paid loyalty program, in 2019. For a monthly or annual fee, CVS says ExtraCare Plus members get perks like 20% off CVS Health brand items, free same-day delivery on eligible prescriptions, free shipping on orders over $10, and access to a pharmacist helpline around the clock.

For customers who shop at CVS often, or rely on delivery because getting to the store isn’t always possible, it seemed like a solid deal.

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