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The Guardian - UK
The Guardian - UK
Technology
Justin McCurry Tokyo

‘How do I end a call?’: the elderly Japanese people determined to master smartphones

A Japanese woman uses her smartphone
Japanese telecom companies are ending support for older phones, forcing elderly people to get to grips with smartphones. Photograph: Tomohiro Ohsumi/Bloomberg/Getty Images

It’s not only young people whose gaze is fixed on tiny screens. But for these users in Tokyo, clicking and scrolling is anything but second nature.

“I can’t deal with all of the apps that jump out at me,” says one. “How do I know if I’ve definitely ended a call?” asks another.

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