Here’s why CHRO of Citizens Bank says that too many HR leaders treat new initiatives like ‘diet fads’

A headshot of Susan LaMonica, the CHRO of Citizens Bank. (Credit: Company)

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Between the rampant use of AI, numerous decrees from the federal government, and tariff-fueled geopolitical tension, it feels as if the general pace of change in corporate America is skyrocketing. That means HR leaders are feeling pressure from the board, CEOs, or rank-and-file-workers to make rapid organizational shifts to keep up.