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Fortune
Fortune
Azure Gilman, Emma Burleigh

Here’s where HR leaders think the industry is headed—and how they need to prepare

HR leader talks with executives. (Credit: Getty Images)

Good morning!

There’s no doubt about it: HR is going through some major transformations. CHROs are rising to prominence, executive are thinking about the function differently, and AI is fundamentally changing the way practitioners do their work. Tomorrow is unwritten, but a recent survey of HR leaders may give us some indication as to where the industry is headed. 

Around 84% of CHROs expect the function to become more automated and tech enabled, according to Mercer’s 2024 Voice of the CHRO Report, which polled HR and people leaders from 183 organizations. Another 65% say that the traditional HR skill set will diversify to focus more on non-traditional areas, including technology, analytics, scenario planning and business operations. And around 79% of CHROs say the function will be more aligned with business strategy.

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