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Wales Online
Wales Online
National
Madeleine Patrick

Gamer orders £450 Xbox and receives a 10litre bag of cat litter instead

A gamer who bought a pricey Xbox from Amazon claims he received a bag of cat litter instead. Matthew Tonkin received the parcel that he had expected to contain the £449 Xbox Series X, but noticed the package seemed 'small' compared to packaging he'd seen in high street stores.

It was only when he ripped open the box that he realised his console wasn't there and instead he'd received a 10-litre bag of Catsan. Unable to catch the delivery driver before he set off, the 33-year-old, who doesn't own a cat, contacted the retail giant and told them about the error.

The food factory worker claims emails between him and customer services over a number of days failed to resolve the problem - leaving him £450 out of pocket. Matthew shared the mistake with unsympathetic friends, who joked 'you'd best get a cat mate'.

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