
A court in India has directed the police to file a criminal case against KLM Royal Dutch Airlines after a two-year legal battle by a family that spent nearly £40,000 on business-class tickets to Peru but was denied boarding by Netherlands’ flag carrier.
The case dates back to June 2024, when the family of J S Sathishkumar, chairman of a medical institution in the southern state of Tamil Nadu, had purchased eight two-way business-class tickets to Peru, costing around Rs 4.9m (£40,000).