The family of a 74-year-old man who died from neck injuries after falling down stairs at a nursing home has called for answers over his death.
Bruce Moore died on August 3 at the Calvary Cooinda residential aged-care home at Singleton.
His daughter Trudy Moore, of Singleton Heights, alleged aged-care residents could access the stairwell, despite many of them being frail and using walkers.
A coroner's report said Mr Moore died from "neck injuries". Immediately after his death, the family was told he broke his neck.
His body was in such a state, the family was not allowed to view it at the funeral home.
Ms Moore said the family was told her dad "fell down stairs".
"The stairwell was a risk," she said.
"I didn't even get a phone call from the home to say sorry. It's disgusting."
She said her family wanted something done about the stairwell. Her father had previously "escaped three times" from the facility and appeared to be trying to do so again when he died.
She was upset his wedding ring could not be found. Her mother - Bruce's wife Margaret Moore - died six years ago.
Mr Moore, a former farmer, miner, police officer and firefighter, had been living with Parkinson's disease for more than 15 years.
"He was a happy fella who loved growing veggies," Ms Moore said.
She obtained a record of a week's worth of his medication use shortly before he died.
She alleged it showed her father was administered Parkinson's medication outside the time-critical window for the disease. She had an experienced nurse review and confirm this.
Only hours before his death, Ms Moore raised the risks of incorrect administration of Parkinson's medication with the aged-care home's management.
"The medical files showed the medication he was given was all over the shop," she said.
She further alleged there were times her father was given medication without food.
"I'm concerned his medication made him unaware of his surroundings," she said.
She said if his medication was not administered correctly, he could become delirious and "not know where he's going or what he's doing".
Delaying medications for more than 15 minutes for Parkinson's patients can worsen tremors, rigidity, confusion, agitation and anxiety.
"When he died, he wasn't in the right area of the aged-care home," Ms Moore said.
In the days before he died, Mr Moore had been in hospital for a "severe urinary tract infection".
Ms Moore alleged the infection showed her father "wasn't getting the water he needed" and was receiving medication doses "too close together".
She said this could have affected his kidney function and triggered the infection.
Mr Moore was hallucinating while in hospital.
"The care home tried to blame that on the CBD oil I was giving him," Ms Moore said.
Clinical research shows CBD oil does not cause hallucinations, but has potential antipsychotic properties.
"He was prescribed CBD oil for years. I spoke to his neurologist and pain specialist, who were happy for it to be used for pain and tremors," Ms Moore said.
"Dad was at the maximum of every pharmaceutical drug he could have, so the CBD oil gave him extra help."
Ms Moore said the day before her father died, she met a worker at the aged-care home and "she was going on about the CBD oil".
"I was fuming. I thought 'how dare you try to point the finger at me because of your facility's lack of care'," she alleged.
"I am fully aware of what he's allowed to have. I'd given CBD oil to him many times. Within 15 minutes, it slows his shakes down incredibly. It's amazing. He never had any bad side effects from it."
On the morning he died, Ms Moore had another meeting with a different staff member at the aged-care home at which she said she raised the issue of her father's Parkinson's medication not being administered adequately at the aged-care home.
A police statement said Hunter Valley Police had "commenced an investigation" into the death.
"A report was prepared for the information of the coroner," the statement said.
The Newcastle Herald asked police what they concluded from their investigation and whether there were any suspicious circumstances, but they did not comment on those questions.
A NSW Courts and Tribunals statement referred to an item number for the "inquest" into Mr Moore's death.
"The matter is currently with the Singleton Coroners Court. As this is in the early stages of the coronial process, no hearing dates have been scheduled as yet," the statement said.
A spokesperson for Calvary said "Calvary extends our sympathies to the family on the passing of their loved one".
"In accordance with our usual clinical incident management procedures, Calvary has commenced an investigation and notified the Aged Care Quality and Safety Commission. We will keep the family informed of the investigative findings," the spokesperson said.
