Some families are seeing up to 30% of their energy bill “go straight out of the window” because of a lack of insulation, Citizens Advice has warned.
The advisory service said many families will continue to struggle with high energy costs and cold, damp homes despite the recently announced bill freeze due to a lack of investment in basic cost-saving measures like insulation.
The Government’s freeze on energy prices means the average bill will be £2,500 a year from October 1.
