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Evening Standard
Evening Standard
National
Josie Clarke

Evri and Yodel at bottom of delivery firm customer satisfaction survey – Ofcom

Ofcom Evri Yodel Amazon FedEx
Evri did not perform well in Ofcom’s customer satisfaction survey of parcel delivery companies (Evri/PA) - (PA Media)

Evri and Yodel have the least happy customers when it comes to contacting delivery firms for help, an annual survey by the regulator has found.

Amazon and FedEx have jointly taken the top spot in Ofcom’s customer satisfaction survey of parcel delivery companies.

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