Energy infrastructure companies have pocketed nearly £4bn in excess profits over the past four years as British families have suffered from escalating energy bills in the cost of living crisis, new analysis from Citizens Advice (CA) suggests.
The consumer charity has helped almost 700,000 people across England and Wales struggling to afford utilities in recent years - with more than five million households in debt to their supplier after energy costs spiked when Russia invaded Ukraine in late 2021.