In the wake of skyrocketing prices, energy regulator Ofgem has issued a warning to all UK energy suppliers when it comes to providing support for their customers.
In the report by the regulator, only British Gas was found to be providing sufficient support to their energy users. Energy bill experts at Bionic have come up with a short guide to help customers find the support they are entitled to from their suppliers.
Read on below to hear from Les Roberts, a content manager at Bionic, on all the advice aimed at gas and electricity customers in the UK.