Staff at an Edinburgh restaurant were forced to respond to scathing criticism one of their diners left on TripAdvisor.
The furious customer left a one out of five star review following a visit to the the Toby Carvery eatery at Lauriston Farm and claimed it was the worst service they'd ever seen.
Meanwhile, after their first visit to the restaurant, they said they wouldn't be back after being served 'substandard' food and 'tasteless' vegetables.