An Edinburgh restaurant has apologised following a staff member's 'horrible' response to a diner's complaint.
The disgruntled customer, called Karen, took to Tripadvisor after being told that their booking at Maison Bleue had been cancelled an hour and a half before their booking. When the customer phoned, she claims she was met with a rude response from the restaurant.
The diner explained: "Let me start by saying I made a reservation for a Saturday night several nights in advance, received a confirmation and then an hour and a half before I was to dine I received an email saying they overbooked by mistake and my reservation was cancelled.
