A family dining in a popular Edinburgh restaurant hit out after they had to sit in their coats for their meal because they were so cold.
They were also apparently left confused over the "bizarre" policy meaning a 16-year-old teen was refused a beer with dinner despite being with parents.
The group was out celebrating a family reunion for the first time this year and were excited to spend some quality time together and mark the occasion with a plush meal out. Yet it culminated with them leaving a one star review on Tripadvisor.