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Edinburgh Live
Edinburgh Live
National
Danyel VanReenen

Edinburgh hotel apologises as English guest hears chat from lift outside her room

An English tourist was less than impressed their hotel during a stay in the capital - after hearing 'noisy guests' at the lift outside their room.

The disappointed holidaymaker. left a detailed two-star TripAdvisor rating for the Royal Terrace Crowne Plaza, and slammed the hotel for failing to provide a high standard of service while undergoing a revamp.

“My husband and I had a two night stay in Edinburgh in August. As my husband is an IHG Platinum member we always try to stay in one of their hotels as they are usually of a very high standard. Not the case in this one,” the reviewer began.

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