A popular Edinburgh bar has apologised to a customer after they left a one-star review following an "underwhelming" visit.
The visitor took to travel website TripAdvisor to share their thoughts after sitting down for a meal and a drink at Cold Town House. The Grassmarket bar is popular among visitors, with an average rating of 4/5 on TripAdvisor based on 446 reviews, but one customer left unsatisfied.
They stated that they were unhappy that they were not given a "terrace table" despite making a reservation "weeks in advance". Cold Town House's rooftop terrace is very popular among visitors, particularly when the weather is nice.