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The Independent UK
The Independent UK
Albert Toth

Pensioners urged to check compensation claim over DWP bungle affecting thousands after WASPI complaints

DWP WASPI Liz Kendall Parliament PHSO
Waspi campaigners stage a protest outside Parliament, during Rachel Reeves October Budget - (Jordan Pettitt/PA Wire)

The Department for Work and Pensions has been criticised for more failures of communication after its much-maligned handling of the WASPI pension changes.

In a damning statement, the Parliamentary and Health Service Ombudsman (PHSO), Rebecca Hilsenrath, said the department was “failing to learn from its mistakes” as she revealed the case of a pensioner who was not told for eight years about a change to his payments that would leave him £3,000 a year worse off.

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