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Technology
The Genius

Cleaning a stranger's earwax out of the AirPods from Hell — a gross behind the scenes look at life in an Apple Store: Tales from the Genius Bar

Apple Derek Apple Store the Apple Store iMore
Tales from the Genius Bar mannequin on toilet.
Tales from the Genius Bar
(Image credit: Future)

The world of Apple Retail revealed through the eyes of ex-employees with wonderful and weird tales to tell.

- Read the previous chapters
- Reach out on Twitter
- Reach out via email

When AirPods first launched in September 2016, it was magical. Wired earphones were a thing of the past, and despite looking like you had toothbrush heads in your ears (you’ve seen the memes), the wireless earbuds quickly became the hottest tech product of the year.

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