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Keval Vachharajani

Cisco Rolls Out AI Assistant for Webex Contact Center

Cisco Webex Amsterdam

During the Cisco Live in Amsterdam, the tech giant announced the general availability of its AI Assistant for the Webex Contact Center. This AI tool is designed to improve customer service operations. It can automate routine tasks and provide users with real-time insights. Here’s everything you need to know about:

The Cisco AI Assistant for Webex Contact Center is now generally available!

The future of customer experience is now. It’s time to evolve beyond the status quo to create a customer experience center that takes the connection with your customers to a new level.… pic.twitter.com/I8GxQRrMjq
— Webex (@Webex) February 11, 2025

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