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The Conversation
The Conversation
Jaigris Hodson, Associate Professor of Interdisciplinary Studies, Royal Roads University

Chatbots can help clinicians become better communicators, and this could boost vaccine uptake

Strengthening doctors' communications skills is a public health benefit. (Shutterstock)

Measles is back. In recent months, outbreaks have re-emerged across North America including 2,968 cases in Canada as of May 31, 2025. At the heart of many of these surges lies missed childhood vaccinations — not just because of access barriers, but also due to conversations that didn’t happen.

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