British Gas customers have taken to social media to vent their frustrations over missing out on the energy supplier's money-saving scheme.
The Peak Save scheme is part of a wider national effort by the National Grid Electricity System Operator (ESO) known as the Demand Flexibility Service. The scheme aims to reward customers with cash incentives to reduce their electricity usage during peak times in the hopes that it will reduce the strain of demand on the nation's supply.
However, in order to take part in the scheme, British Gas customers must have both a smart meter installed in their home and an invitation from the supplier. The company confirmed that anyone who can take part in the scheme should have already received an invite via email.
