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The Independent UK
The Independent UK
National
Lamiat Sabin

British Gas apologises to hundreds of thousands of customers for failing to fix broken boilers

British Gas
REUTERS

British Gas has apologised to hundreds of thousands of its customers for failing to fix their boilers, leaving them without hot water or heating for weeks.

The company’s additional service, called HomeCare, costs from £14 a month for boiler breakdown cover and annual servicing.

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