Britannia named worst UK hotel chain for tenth year in a row

Britannia’s Adelphi in Liverpool was once the city’s flagship hotel. Photograph: Jim Allan/Alamy

Britannia has been named as one of the UK’s worst hotel chains, after coming bottom in a consumer survey for the tenth year in a row.

The group has more than 60 hotels across Great Britain, many with illustrious histories: the Adelphi in Liverpool, for example, counted Winston Churchill among its high-profile guests.