New Delhi: Customers are adopting generative artificial intelligence (gen AI) much faster than previous technologies, leaving banks with little time to adjust and forcing them to act quickly, according to a report by McKinsey & Company.
The report said the pace of adoption of agentic AI is significantly faster compared to earlier technologies such as the internet, mobile technology and big data. While traditional technologies typically took around 5-10 years to move from simple to complex use cases, agentic AI is expected to make that transition within just 2-3 years.
