Amazon shoppers are being urged to check the small-print of anything they order online after being hit by unexpected delivery costs.
One customer said she was left horrified when finding cheap Cadbury chocolate on the retail giant's website - only to spot how expensive the shipping fees were.
Heather Teece went to purchase a bar of Cadbury chocolate, which had been reduced from £3.49 to 41p, to find that the price of postage was an unbelievable £31.99.