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Tom’s Hardware
Tom’s Hardware
Technology
Luke James

Amazon employees admit to using AI unnecessarily to pump up internal usage scores — workers complain of intense pressure to use AI tools

Amazon logo.

Amazon is the latest hyperscaler where employees have been caught inflating AI token consumption to hit internal usage targets, following similar behavior documented at Meta and Microsoft last month, the Financial Times reports.

The company set targets requiring more than 80% of its developers to use AI tools each week and tracked consumption on internal leaderboards. Some employees told FT they had been using MeshClaw, an in-house agent platform that can initiate code deployments, triage emails, and interact with Slack to maximize their token numbers. Amazon said usage statistics would not factor into performance evaluations, but multiple employees said they believed managers were monitoring the data. One said there was "so much pressure to use these tools," another described how tracking created "perverse incentives."

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