
We’ve talked about the growing new car prices on a number of occasions but we need to bring that topic back again. The situation isn't expected to normalize until late next year and this time around, a new study from J.D. Power shines more light on customer satisfaction with vehicle purchases in the United States - and that number drops for the first time in more than 10 years. There are some clear winners in the study but overall, the industry sees a decline compared to last year’s results.