The adoption of electric vehicles (EVs) is increasing rapidly. Moreover, governments are ramping up investments in this sector as part of their emission control initiatives. Last fall, the Infrastructure Investment, and Jobs Act made $5 billion available to states for charging stations. However, charging infrastructure still faces unsolved problems.
A J.D. Power study showed that customer satisfaction in charging stations is declining. Brent Gruber, executive director of global automotive at J.D. Power, said, “Not only is the availability of public charging still an obstacle, but EV owners continue to be faced with charging station equipment that is inoperable.”
