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The Latest Breaking News from Serco

Worker at Australian Taxation Office call centre takes court action demanding ‘same job, same pay’

Fair Work Commission application comes amid scrutiny of ATO’s use of for-profit call centres

The Guardian - AU

‘The whole thing stinks’: outsourced ATO call centre workers shocked by conditions as callers complain about inexperienced staff

Chartered Accountants Australia and New Zealand also say the ATO’s ‘phone system just doesn’t work’

The Guardian - AU

‘Set up to fail’: ATO outsourcing to private call centres focused on boosting profit not helping Australians

Consumer advocates raise significant concerns as union says contractors use lower-paid staff to boost profit

The Guardian - AU

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This hotels saga isn’t really about asylum seekers: it’s a window on to a far bigger scandal

A blistering new report tells a tale of billions wasted and vulnerable people left traumatised, while companies profit from a blundering state, says Guardian columnist Gaby Hinsliff

The Guardian - UK

Billions squandered on asylum hotels because of Home Office ‘incompetence’

Home Office oversight over asylum accommodation is chaotic and incompetent, causing costs to spiral, influential group of MPs warns

The Independent UK

London borough could face bin strike as refuse workers back industrial action

Binmen are locked in a pay dispute that could see waste go uncollected in south London

Evening Standard

Kingfisher flies but FTSE 100 loses early gains

The FTSE 100 Index closed down 3.36 points at 9,223.32.

Evening Standard

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Tagging criminals in prison to be trialled to close ‘surveillance gap’

A pilot programme of tagging offenders in prison on the day of their release is set to begin in October.

Evening Standard

Why Are We Working Hard for Asylum Seekers?': Fury as Migrants Given £300k Townhomes Rent Free in Suffolk

A Suffolk village is split after reports that Serco has leased four new £300,000 townhouses for asylum seekers; we verify what's confirmed, what's disputed, and how national policy on ending hotel use by 2029 shapes the row.

International Business Times UK

Voices: ‘Short-term fix to a bigger crisis’: Readers react to Epping asylum hotel ruling

YOUR VIEWS: Our community is divided on the Epping asylum hotel ruling. While some see it as long-overdue recognition of local concerns, others warned it rewards unrest and leaves asylum seekers in limbo

The Independent UK

Constance Marten claimed long days and bad food denied her a fair trial in extraordinary magazine interview from behind bars

Constance Marten complained about the Old Bailey temperature and food as cover star for The View magazine during her second trial

Evening Standard

Tech firms suggested placing trackers under offenders’ skin at meeting with justice secretary

Exclusive: Shabana Mahmood told companies she wanted ‘deeper collaboration’ to tackle prisons crisis

The Guardian - UK

Fury Erupts as 100,000 Asylum Seekers May Get Homes While Brits Struggle Through Housing Crisis

More than 100,000 asylum seekers could soon be placed into taxpayer-funded homes, including houses, flats, and bedsits, and it's left plenty of people across

The Fashion Central

Every UK Town Where Taxpayers Will Fund Rent for Channel Migrants

Labour’s plan to pay landlords to house Channel migrants could soon see thousands of properties taken up across 120 different communities.

The Fashion Central

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The Fashion Central

Fury Erupts as Landlords Urged to House Migrants Amid Soaring Rental Crisis

An eye-opening situation has come to light after Serco, a private contractor working for the Home Office, released a document urging landlords across the North West.

Latin Times

Murderer Insisted He Couldn't Wear an Ankle Monitor for Months Because of His 'Swollen' Legs: Report

A convicted murderer exploited a broken tagging system by claiming he couldn't wear an ankle monitor because of his "swollen" legs.

The Independent UK

Killer left unmonitored for two months after release from prison, investigation reveals

Serco has repeatedly come under fire for delays in fitting offenders with tags since it took over the Ministry of Justice’s tagging contract in 2023

The Independent UK

Children experiencing malnutrition and stunted growth in Home Office asylum hotels

Nearly 1,500 complaints escalated by help service to Home Office accommodation providers last year, new data reveals

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The Fashion Central

Massive Asylum Scandal Erupts: Foreign Criminals Who Can’t Be Deported Given Free Homes

Taxpayers are footing the bill for housing thousands of foreign criminals in the UK because, according to insiders, many of them will “never” be deported.

The Fashion Central

Leaked Files Expose Labour’s Secret Asylum Hotel Plan — Public Outrage Erupts!

Labour’s handling of the ongoing asylum situation has come under serious fire, as a record-breaking number of migrants crossed the Channel.

Evening Standard

Rupert Soames: Grandson of Winston Churchill reveals prep school abuse

Rupert Soames, chairman of the Confederation of British Industry (CBI), spoke about his childhood on the Crisis What Crisis? podcast

The Guardian - UK

Winston Churchill’s grandson reveals he was abused at prep school

CBI chair Rupert Soames tells podcast he is ‘completely unembarrassed’ about abuse that occurred in early life

The Guardian - UK

Labour used to give the needy the benefit of the doubt. Now they slash their benefits

It’s no wonder many people on welfare are starting to look back on the last government with affection

Evening Standard

Shabana Mahmood: Serco’s performance fitting electronic tags ‘not good enough’

Serco has repeatedly come under fire for delays in fitting offenders with tags since it took over the Ministry of Justice’s tagging contract in 2023.

The Independent UK

Mysterious unmanned warship spotted off of Washington state coast

The Defiant may have a role in the U.S. Navy’s drone ‘hellscape’ to help defend Taiwan from Chinese aggression

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