Meet the public service agency that is 'too nice' It turns out having a friendly workplace isn't always a good thing. The Canberra Times · Sep 17, 2023
Marise Payne to quit parliament – as it happened This blog is now closed. The Guardian - AU · Sep 8, 2023
'Unfair toll on you': Services Australia boss says sorry to staff for robodebt 'You deserve an apology from your agency,' Ms Skinner told staff. Newcastle Herald · Sep 8, 2023
Coalition staffers took classified documents after election loss, Labor claims in Senate estimates Labor’s Anne Urquhart tells estimates Services Australia investigated two staff in Linda Reynolds’ office for transferring data off government network The Guardian - AU · May 31, 2023
PwC’s $1 million review failed to question robodebt legality A federal government department will consider whether it should seek a $1 million refund from PwC after it did not deliver a 2017 report on its robodebt audit. The New Daily · May 31, 2023
‘Less than optimal’: Centrelink call wait times blow out amid staff shortages Labor government blames Coalition for cutting the agency’s workforce by around 13% from 2016 levels The Guardian - AU · Feb 15, 2023
Centrelink faces staff shortage as wait times increase Officials have told a parliamentary hearing economic conditions has led to a surge in demand for Centrelink, while the service is short by more than 500 staff. AAP · Feb 15, 2023