The Latest Breaking News from Priority Services Register

Warning that thousands are missing out on help from energy suppliers

The Priority Services Register helps vulnerable households, such as those who are elderly or ill, and makes sure they get extra support

Chronicle Live · Feb 19, 2023

Certain groups of people cannot have a prepayment meter forcibly installed by their energy supplier

Ofgem has rules in place that restrict the force-fitting of a prepayment meter under specific household circumstances.

Daily Record · Jan 16, 2023

Five energy companies with 'severe weaknesses' named and shamed by Ofgem

Major suppliers such as British Gas, EDF, Eon and Octopus are also rapped by watchdog for letting down vulnerable customers

Chronicle Live · Nov 23, 2022