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The Latest Breaking News from Ofgem

British Gas under pressure to compensate ‘mistreated’ customers

Ofgem calls for ‘action, not warm words’

The Independent UK

Energy suppliers urged to stop 'outrageous' force-fitting of prepayment meters in homes

Grant Shapps has urged companies to suspend fitting the meters following reports that British Gas had been sending debt collectors to "break into" customers' homes

Daily Mirror

Ofgem asks energy companies to suspend forced installation of prepayment meters

Regulator Ofgem has asked energy suppliers to stop using court orders that permit the forced installation of prepayment meters in people's homes.

Evening Standard

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Ofgem warns suppliers over forcible installation of prepayment meters

Directive comes as energy minister expresses ‘horror’ at claims British Gas contractor allegedly broke into vulnerable customers’ homes

The Guardian - UK

Energy prepayment meters: Everything you need to know and your rights explained

Consumer rights expert Martyn James explains everything you need to know about energy prepayment meters amid a worrying rise of more people being moved over to them

Daily Mirror

Can you refuse entry to an energy company debt collector? Your rights explained

Debt collectors are breaking into vulnerable customers' homes on behalf of energy companies to fit prepayment meters, according to reports.

Daily Record

Charities can apply for up to £25,000 to help vulnerable communities with energy costs

But applications must be received by February 10

Bristol Post

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Can your energy company force you to have a prepayment meter? Your rights explained

If you are struggling to pay your energy bills and have built up debt on your account, then your supplier may want to move you onto a prepayment meter and sometimes you will not

Daily Mirror

Energy company debt collectors breaking into vulnerable customers homes to fit prepayment meters

It's been claimed British Gas have obtained court warrants in order to allow them legal access to enter a property and fit the meter if customers haven't paid their bills.

Daily Record

Energy regulator launches British Gas investigation over prepayment meters

Debt collectors allegedly broke into homes to fit meters despite signs of children and vulnerable people living there

The Guardian - UK

British Gas makes huge change to prepayment meters after shock investigation

It comes after The Times claimed in an undercover investigation that the energy giant had used debt collectors to "break into" the homes of vulnerable customers

Daily Mirror

British Gas suspends force-fitting prepayment meters after claim of 'break-ins'

A report claims engineers were 'breaking into' the homes of vulnerable people to forcibly install new meters

Wales Online

British Gas debt collectors break into vulnerable people’s homes to force fit meters

Energy companies like British Gas obtain court warrants which give them the legal right to enter a property and fit the pre-payment meter if customers haven't paid their bills

Daily Mirror

British Gas allegedly broke into vulnerable people's homes to force-fit prepayment meters

Grant Schapps calls for urgemt meeting with energy firm after journalist working for The Times spent a month working for Arvato Financial Solutions, who provide debt collecting services

Wales Online

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Wales Online

Ofgem boss predicts energy bills won't fall until summer

It could be sooner than originally expected

Manchester Evening News

Octopus Energy waived profits to save customers £50 on bills

The energy supplier suffered an operating loss of £141 million

Chronicle Live

Eight money changes to look out for in February - from a new Universal Credit rule to energy price cap

This list will help you keep on top of any changes that could affect your finances this month, including interest rate and Ofgem price cap announcements

Manchester Evening News

All the major changes and DWP payments affecting your money in February

Many people's financial situations will likely be impacted by a series of changes throughout February

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The Guardian - UK

Ofgem considers subsidy to level energy costs for prepayment and direct debit customers

Regulator defends suppliers who have forced people on to meters

Daily Mirror

Ofgem boss DEFENDS forcing people onto pre-payment meters as 'some choose not to pay'

Facing MPs today, Jonathan Brearley branded the controversial step 'reasonable' - but was met by disbelief, with Labour's Darren Jones responding: 'I'd assume most people who aren't paying their bills, it's because they can't afford it.'

Nottingham Post

Eight key money changes in February - Universal Credit, passports, interest rates and more

Here are some of the key dates and changes next month including from the DWP - and how they could affect you

Daily Mirror

Eight money changes coming in February including Universal Credit and passport shake-up

There are plenty of money changes coming up in February that could impact your wallet - from inflation and interest rate announcements to changes to Universal Credit

The Guardian - UK

The gas-fired plants tasked with keeping UK lights on – but at what cost?

The plants are meant to be a backstop, but their profits and exemption from windfall tax are controversial in an energy crisis

Insider UK

Drax energy workers balloted over strike action

Dispute over pay could result in energy supply shocks for Scottish businesses

Daily Record

Over a quarter of Scots households on pre-payment smart meters left without power last year

More than 65,000 of the roughly 200,000 Scots households that use pre-payment smart meters were left without energy after running out of credit during the third quarter of 2022.

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