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The Latest Breaking News from Ofgem

Worst energy suppliers for customer service revealed in new league table

A new league table has revealed a surprising energy supplier taking the top spot

The Independent UK

EDF, Utilita and British Gas rated worst energy suppliers for customer service

Service ratings across energy sector between January and March among lowest ever, says Citizens Advice

The Guardian - UK

The SNP’s focus on social energy tariffs is welcome, but it will take more than this to cut bills

The Scottish National Party manifesto includes a promise that their MPs will call for a statutory social tariff for energy (and other utilities). This focus on social tariffs in public debate is welcome, but it needs to form part of a wider package of reforms.

The Conversation

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‘It’s causing lost sleep’: British Gas sends out bills showing 1,000% price rise

Issues with transferring data and errors in meter readings have seen repeated demands for thousands of pounds

The Guardian - UK

Energy bills: a fixed-price deal could save you £150 next winter

Ofgem’s price cap is likely to yo-yo over the next year – here’s how you could beat it by up to 12%

The Guardian - UK

Windfarm pays out over £33 million after accidentally pushing up prices for consumers

Beatrice Offshore Windfarm Limited admits unintentional mistake over complex pricing arrangements

Evening Standard

Sunak’s election tour branded shambolic after Titanic Quarter visit inspires sinking ship comparison – as it happened

Incident in Belfast follows gaffe in Welsh brewery and campaign launch where Labour anthem was played

The Guardian - UK

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Average household energy bills to fall from July 1 as Ofgem lowers price cap

THE average household energy bill is to fall by 7 from July after Ofgem lowered its price cap in response to wholesale prices ...

The National (Scotland)

Your energy bill will lower by 7% from July – Ofgem announces the latest energy price cap drop

It's good news all around as the energy price cap drops for the second consecutive quarter

Ideal Home

Retail sales tumble across Britain amid cost of living squeeze and wet weather; energy price cap falls 7% – as it happened

Retail sales slumped by more than expected in April as rain kept shoppers away from the high street

The Guardian - UK

Ofgem reveals price cap falls as Britons to pay less for energy bills from July

Ofgem’s energy price cap will fall by 7 per cent from £1,690 to £1,568 from 1 July for a typical dual fuel household

The Independent UK

Forget Thames Water, National Grid has proved investors will still back UK assets

The infrastructure company easily raised almost £7bn in a rights issue – because it has its balance sheet in order and plans to invest

The Guardian - UK

Ofgem energy price cap will fall to £1,574 a year this summer, say analysts

Millions of households in Great Britain expected to remain in fuel poverty despite drop in prices

The Guardian - UK

Energy bills forecast to fall by 7% in the summer

Average annual bills will be £500 lower than a year ago by July

Evening Standard

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The Guardian - UK

Ofgem considers reversing ban on cheaper deals for new energy customers

Great Britain regulator says rule ‘no longer necessary for market stability’ and could be reducing competition

The Guardian - UK

Scottish Power to pay out £1.5m after overcharging 1,700 households

Supplier mistakenly charged direct debit customers at rate meant for those who pay when they get bills

The Guardian - UK

Crippling mortgages and £16 olive oil: how much have UK prices risen in the past two years?

The government might be celebrating falling inflation, but higher prices for goods and services are here to stay

The Guardian - UK

Number of households seeking help over energy debt legal action doubles

Suppliers increasingly opting to take customer to court to recover unpaid bills, Citizens Advice says

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The Guardian - UK

Small UK businesses ‘empowered’ to tackle rogue energy brokers

Ofgem to force ‘middlemen’ to disclose fees and commissions, and ombudsman to expand free support

The Guardian - UK

Only 1,500 people compensated so far over prepayment meters, Ofgem says

Regulator says energy firms planning payments for another 1,000 customers after reviewing 150,000 forced installations

The Guardian - UK

Energy bills: standing charges are not standing still

Despite a 12.3% cut in April’s energy price cap, there is an important fixed element in your bill that is rising again

Evening Standard

Millions of households told to send energy meter readings at weekend as cheaper prices kick-in

Households can take advantage of lower bills as the energy regulator Ofgem lowers price cap

Evening Standard

Energy Price Cap to decline further in July, but rise this winter, experts say

Energy consultancy Cornwall Insight says the price cap will fall to £1,560 from 1 July, but will then rise to £1,630 three months later

The Guardian - UK

New blow to British smart meter rollout as number of faulty machines leaps to 4m

Fears of overcharging on bill grows after jump from 2.7m machines is blamed on reporting errors from energy providers

Evening Standard

Ofgem announces consultation on new dynamic ‘time-of-use’ price cap for households

The new system could mean greater exposure to fluctuations in wholesale energy prices

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