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The Latest Breaking News from Ofcom

Virgin Media fined £23.8m for putting vulnerable customers at risk

Company failed to protect thousands of people switching from analogue to digital landline, Ofcom rules

The Guardian - UK

Virgin Media fined £23.8m after putting vulnerable customers at ‘risk of harm’

Virgin’s fine will be passed on to the Treasury.

Evening Standard

Virgin Media fined £23.7m after switching off vulnerable customer’s landlines

Virgin Media has four weeks to pay the fine or it will be passed to the Treasury

The Independent UK

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Comedian Judi Love: ‘I’m a big girl, the boss, and you love it’

Before she was a TV mainstay, Judi Love was a single mum juggling standup with care work. Now she’s back on stage for a show that finds humour in past trauma: ‘It’s laughter that helped me’, she says.

The Guardian - UK

Number of complaints about BBC to watchdog decreased in year to March – report

The report comes at a time of ‘significant crisis’ for the BBC, Ofcom said.

Evening Standard

News influencers are reshaping the media – insights from Kenya, Nigeria and South Africa

News creators and influencers have become increasingly important sources of news as more people turn to social media and video networks like Facebook and YouTube to inform themselves. By news creators, we mean individuals who create and distribute content mainly through social and video networks and have some impact on…

The Conversation

Ofcom boss: I limit my use of social media amid fears of online abuse

The internet regulator has published guidance urging providers to take more responsibility for protecting users online.

Evening Standard

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Ofcom urges social media platforms to combat abuse and limit online ‘pile-ons’

New guidance from UK regulator aims to combat misogynist abuse and ‘revenge porn’

The Guardian - UK

Ofcom pressures tech firms to protect women from online abuse

IN FULL

The Independent UK

Ofcom urges tech firms to step up to protect women and girls online

The watchdog has published new guidance but some organisations have said it must be made mandatory.

Evening Standard

Ofcom urges tech firms to tackle toxic online abuse of women

The regulator says the digital world is ‘not serving women and girls the way it should’

The Independent UK

Ofcom at risk of losing public trust over online harms, says Liz Kendall

Technology secretary fears digital frontier may be outpacing regulator, with AI chatbots a particular concern

The Guardian - UK

AI deepfake ‘nudification’ site fined £50,000 over age check failures

Ofcom is also launching probes into 20 other pornography sites, linked to the Online Safety Act

The Independent UK

AI nudification site hit with £50,000 fine over age check failures

Ofcom hit Itai Tech ltd – which runs the Undress.cc website – with the fine for failing to use effective age checks.

Evening Standard

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The Conversation

How household contracts could be fueling UK inflation

UK inflation has dropped to 3.6% but it remains well above the Bank of England’s 2% target. Beyond broader global uncertainties, there are also factors within our own homes that are quietly sustaining this stubborn issue. Namely, automatic annual price uplifts in everyday contracts for things like mobile phones and…

Evening Standard

Evri delivers millions more parcels this year as second-hand economy booms

The company, which was at the bottom of Ofcom’s latest customer satisfaction survey, said it was ‘delivering more parcels than ever’.

The Independent UK

Evri says it is seeing more deliveries than ever

Evri meanwhile ranked last in a customer satisfaction survey

The Independent UK

Revealed: The best and worst parcel delivery companies in the UK

A recent report has revealed the rankings of the largest delivery services in the UK

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Evening Standard

Parcel problems reach record as 15 million people are let down on the doorstep

Citizens Advice said its fifth annual parcel league table laid bare ‘how broken this market is’.

The Guardian - UK

Ofcom receives complaints over GB News item on defendants’ ‘foreign-sounding names’

Lib Dem MP says way figures were compiled on ‘non-British-sounding’ surnames in court was ‘frankly racist’

The Conversation

Seven in ten people think the papers regularly publish false information – we need to improve press regulation

The resignation of the BBC’s director general and CEO of news is only the latest symptom of a deeper malaise in the media , a crisis of trust that runs through broadcasters and newspapers alike.

The Guardian - UK

Father of teen whose death was linked to social media has ‘lost faith’ in Ofcom

Ian Russell says watchdog lacks ‘urgency’ and is not willing to use its powers ‘to the extent required’

Evening Standard

Married At First Sight sparks 256 Ofcom complaints over 'hard to watch' treatment of groom

Viewers claimed the controversial episode was ‘ridiculous’ and had them switching off

The Independent UK

Royal Mail announces update on controversial changes to postal deliveries

Ofcom fined Royal Mail £21m last month after millions of letters arrived late across the UK

Evening Standard

Royal Mail not rolling out further changes to second-class post until early 2026

The firm has been running a pilot to overhaul letter delivery services, including scrapping second-class deliveries on Saturdays.

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