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The Latest Breaking News from Octopus Energy

Thames Water 'emergency plans being drawn up' for its collapse - what it means for you

Ministers are reported to be in talks about bringing Thames Water back into temporary public ownership under a special administration regime (SAR) - the same process previously used on energy supplier Bulb

Daily Mirror

Energy bills could rise for almost a million families after major meter change

Hundreds of thousands of homes still have legacy electricity meters fitted - and they will be turned off next Spring

Chronicle Live

Energy and broadband firm puts itself up for sale - affecting nearly two MILLION customers

Shell launched into the home energy supply market in 2018 after taking over First Utility and rebranding the business to Shell Energy Retail - it currently has around 1.4million customers

Daily Mirror

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Octopus introduces new tariff that could save money on your energy bills

Around 50,000 customers will be invited to join a waiting list but are warned that prices could go up as well as down every day

Chronicle Live

How energy suppliers including British Gas, EDF, Shell, Scottish Power and Octopus set your direct debit

How often your payment is checked to make sure you're not spending too much or too little depends on your supplier

Chronicle Live

Octopus Energy relaunches energy tracker deal – we explain what you need to know and if it could save you money

If you’re an Octopus Energy customer, you may be able to save on your energy bills with the relaunch of its tracker deal. We look at how it works

The Money Edit

All the available help to tackle your energy bills - from payment plans to free cash

It may sound like good news that energy bills are to drop but the price cap is still monumentally higher than what it was before the energy crisis - so many will still struggle with their bills

Daily Mirror

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Cornwall's Kensa Group secures £70m investment

The Truro-headquartered firm makes and installs ground source heat pumps

Birmingham Post

E.On Next, Good Energy and Octopus Energy pay £8m over compensation failures

Energy regulator Ofgem said the companies either missed or delayed payouts due when they did not provide a final bill within six weeks, as required when a customer switches supplier

Birmingham Post

Three energy firms ordered to pay £8million in compensation – what you need to know

E.On Next, Good Energy and Octopus Energy either missed or delayed payouts that were due to more than 100,000 customers - here is everything you need to know

Daily Mirror

Octopus Energy issues new account update to 75,000 customers

The move is expected to be completed by the end of this month

Nottingham Post

Octopus Energy issues major new account update to 75,000 Bulb customers

Octopus Energy announced it was going to take over the collapsed energy firm Bulb at the end of last year which saw it take on an extra 1.5million energy customers

Daily Mirror

High costs and uncertainties cast a chill over Britain’s heat pump market

What can be done to boost sales of the green alternative to gas boilers?

The Guardian - UK

Octopus Energy customers hit with higher bills after trying to LOWER their direct debits

Octopus Energy told The Mirror that they took a blanket approach to the support and automatically reduced all customer's bills by £67 but also added £67 back automatically this month

Daily Mirror

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The Money Edit

Heat pumps: why you can claim a £5,000 government grant for longer

Why you now have more time to apply for a government grant towards getting a heat pump in your home

Daily Record

Martin Lewis shares ‘clever’ variable energy tariff rate only available to people with certain provider

Octopus Agile could be an option for people who can shift their electricity use outside of peak times.

The Guardian - UK

Ovo reportedly planning bid for Shell’s 1.4m household energy customers

Shell takeover would make Ovo second-largest energy supplier in UK market again

Daily Mirror

Build more wind and solar power to cut families' energy bills, say campaigners

The call comes as Shadow Climate Change and Net Zero Secretary Ed Miliband prepares to set out Labour's green energy plan in response to Joe Biden's Inflation Reduction Act

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Manchester Evening News

British Gas and Octopus to boost payments for customers saving electricity tonight

The National Grid's Demand Flexibility Service launched in November and will soon be coming to an end

The Guardian - UK

‘My new solar panels and batteries should save me £1,600 this year’

More Britons are making their homes greener and cutting bills – here’s how the costs add up

Daily Mirror

Energy customers charged just 0.1% of their gas bill - and they don't have to pay it back

Octopus customers received an email from the supplier last week saying they had only been charged just 0.1% of the amount of gas they have used over the last past few months

Wales Online

M&S to close energy business affecting 60,000 customers

'Over the last five years M&S Energy, powered by Octopus Energy, grew to serve around 60,000 customers, all while maintaining five-star customer service ratings on Trustpilot."

Wales Online

Mother-of-two receives £27,000 energy bill after smart meter error

Paula Coplin, 42, from Leicester, discovered the colossal bill while trying to claim back credit from her account

Daily Record

M&S Energy customers issued six-week account warning as firm announces closure

The move is set to impact thousands of UK households - here's everything you should know if you are an M&S Energy account holder.

Daily Record

Mum left panicking with £27,000 energy bill after smart meter error

Paula Coplin tried to claim £1,000 in credit she had amassed for other bills when she was told she could not get her money back after being billed £27,404.81.

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