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The Latest Breaking News from Ellie Mertz

Airbnb’s CFO on the $250 million pandemic decision to protect brand trust

When the pandemic upended Airbnb’s business, it made an expensive bet that protecting trust would matter more than preserving near-term margins.

Fortune · Mar 16

How AI has transformed customer service at Airbnb

CFO Ellie Mertz plays a key role in guiding Airbnb through its next transformation.

Fortune · Mar 9

The remaking of the CFO role is freeing execs up to focus on strategy and AI

Three Fortune 500 chief financial officers talk about how they're doing far more than just ensuring fiscal discipline.

Fortune · Oct 22, 2025

From analysis to the latest developments in health,
read the most diverse news in one place.

Executives at DoorDash, Airbnb, Sephora and ServiceNow agree: leaders need to be agile—and be a 'swan' on the pond

Top C-suite leaders say staying calm, giving context, and fostering agility are the keys to success within complex businesses.

Fortune · Oct 21, 2025

Airbnb's CFO Warns of Slower Growth Ahead: Sees 'Difficult Year-Over-Year Comparison' After Booking Surge In 2024 — Stock Dips Over 6%

Vacation rental platform, Airbnb Inc. (NASDAQ:ABNB), is warning investors to brace for a deceleration in growth during the latter half of this year, as the company reels from tough year-over-year comparisons, due to its unusually strong performance in late-2024.

Benzinga · Aug 7, 2025

Airbnb Q2 FY2025 Earnings Call Transcript

Airbnb, Inc. (NASDAQ:ABNB) reported its second-quarter financial results after the closing bell on Wednesday.

Benzinga · Aug 6, 2025

Airbnb’s new app for 'services' is getting shot down by critics — here's why CEO Brian Chesky should be thrilled

Brian Chesky's vision for Airbnb’s future includes a new app, cooking classes, massages, and Chance the Rapper.

Fortune · May 15, 2025

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Airbnb's nonprofit wing helps LA fire victims find shelter, CFO says 'right thing to do'

"In these moments of real stress for community members, we can mobilize our hosts," Ellie Mertz says.

Fortune · Jan 10, 2025

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