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The Latest Breaking News from BT

Rubbish music, chatbots and online queues: welcome to your life lived on hold

Last year British taxpayers spent 800 years waiting to speak to HMRC. This is the price of a world digitised on the cheap, says freelance journalist Elle Hunt

The Guardian - UK

New BT boss pledges to put 'Britain first' as she ups dividend to investors

New BT boss Allison Kirkby today set out plans to make the telecom giant a “Britain first” business as she pledged to sell off some parts of the global company and up the dividend to long-suffering shareholders.

Evening Standard

Dow Jones Industrial Average hits 40,000 points for first time; UK reality TV stars charged over FX scheme – as it happened

Strong quarterly results and hope of interest rate cuts drive DJIA to new alltime high

The Guardian - UK

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UK firms are getting anxious about embracing new technology, despite the benefits on offer

Business leaders are stressed about AI and cybersecurity, but BT believes mediation could help alleviate the anxiety.

TechRadar

Nine in 10 business leaders in UK suffering from tech-related stress, study finds

BT has estimated that ‘tech paralysis’ could cost the economy a staggering £11.79 billion by 2030, as many businesses opt to defer investment in tech transformation

Evening Standard

How to cancel BT broadband

Here's how to cancel your BT broadband contract, including the cancellation process and the potential costs involved.

TechRadar

BT’s Digital Voice has cut off my mother’s vital landline

She switched to the service and has now been left without the internet or a working phone

The Guardian - UK

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John Miles obituary

Creator with his design partner Colin Banks of corporate identities for clients including Royal Mail and British Telecom

The Guardian - UK

Still offline? Are you missing out on compensation for failed broadband in the UK?

Customers who suffer loss of service should get compensation without having to ask. But many, unaware of their rights and facing opaque rules, do not

The Guardian - UK

Sean O’Neill obituary

Other lives: Expert pub quizzer who represented Wales in international competitions and appeared on Who Wants to Be a Millionaire

The Guardian - UK

More than 9,000 callers to 999 unable to get through in June outage, report finds

Government to introduce safeguards after incident in which no emergency calls were connected for 79 minutes

The Guardian - UK

BT cut off my landline out of the blue and ignored my protests

I was disconnected from wifi and my landline, which I depend on

The Guardian - UK

BT always has a new line … in broadband excuses

Its corporate response to a delay in connecting a customer has been breathtaking

The Guardian - UK

OPINION - This little part of London is trying to copy Marylebone High Street and it's frankly embarrassing

It was the great Fleet Street legend Keith Waterhouse who said you should never write a column based on personal grievances. You hate your local greengrocer? So go and buy your salsify, candy beetroot and romanesco somewhere else. Having a massive beef with BT? So what, most people I know…

Evening Standard

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TechRadar

BT switches off final UK 3G site

It’s curtains for 3G as BT switches off final site of nationwide network, ending two decades of connectivity

The Guardian - UK

London’s BT Tower is to be ‘repurposed’ – let’s just hope no one messes with its 60s perfection

The futuristic landmark is to become a hotel: fine. In charge of the project? A designer who likes to put his mark on things

The Guardian - UK

Analogue switch-off: BT customers left for weeks without a landline

Amid growing opposition to the move to a digital service readers tell of being sent bills to fix problems the company caused

The Hindu

New BT policy to focus on fiscal incentives for start-ups

Karnataka aims to boost biotechnology sector growth with improved fiscal incentives and policy, says Department Secretary Ekroop Caur.

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news in one place.

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Evening Standard

The Standard podcast: Sleep in the sky...BT Tower sold in £275m hotel deal

Popping up 600 feet above London’s skyline, the BT Tower has been a West End landmark since the 1960s.

The Guardian - UK

‘I looked out and gasped’: BT Tower visitors reminisce over London landmark

Visitors speak of fond memories as attraction, once home to a high-end restaurant, to become hotel

International Business Times

London's Iconic BT Tower Sold To Become Hotel

British telecoms giant BT Group announced Tuesday the sale of its famous BT Tower and that the building located in the heart of London will be transformed into a hotel.

The Guardian - UK

Share your memories of the BT Tower

We want to hear people’s memories of the BT Tower following the news that it will be converted into a hotel. Did you visit or work there?

TechRadar

How to save money on your broadband bill

Tired of high bills and looking to save some cash? We can help.

TechRadar

Mid-contract broadband switching costs explained

Even if you have to pay to leave your current contract, you may be able to save by switching. Here's how and why.

The Guardian - UK

Vodafone and Three merger proposal isn’t as awful as it appears

Regulator should be pragmatic as three big players might provide more genuine competition

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