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The Latest Breaking News from BT

And the award for the most terrible customer service goes to …

From overcharging parking firms to underwhelming car dealers, we’ve seen it all. We name and shame the worst offenders

The Guardian - UK

Inmates get cheap cell phone calls as prisons' BT deal branded a 'disgrace'

Lags have a special BT deal on jail coin and card operated phones that means they pay just 3.1p-a-minute to call landlines on a weekday and only 2.75p at weekends

Daily Mirror

BT aims for £100m savings in business unit merger

BT Business will serve corporate customers

Insider UK

From analysis to the latest developments in health,
read the most diverse news in one place.

BT merges arms to target business in latest shake-up

THE shake-up of BT under chief executive Philip Jansen continued today with the merger of two of its largest units.

Evening Standard

Westpac ordered to fork out $29m in compo

Westpac customers in their thousands stand to share in compensation worth nearly $30 million following a successful class action over superannuation fees.

AAP

Discounts and freebies you can get if you’re on Universal Credit or benefits

When you claim Universal Credit or another Department for Work and Pensions (DWP) benefit you could also be able to claim a significant amount of other freebies and discounts.

Daily Mirror

Cautious BT may boost cash support for its £47bn pension scheme

Telecom giant moves to increase collateral to limit risk amid mini-budget fallout

The Guardian - UK

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DWP urges people to check if they qualify for cheaper broadband or phone package through social tariffs

There are seven reasons to consider signing up for a social tariff from just £12.50 per month.

Daily Record

Hubs offering free calls, phone charging, and wifi to people in Newport rejected

The council also said some of the hubs would "fail to preserve or enhance the character or appearance of the area"

Wales Online

If it’s unions against these infantile ministers, I know who will win

The UK government’s amateur grandstanding will end in a humiliating climbdown, says Guardian columnist Polly Toynbee

The Guardian - UK

Labour calls for crackdown on rip-off UK Christmas broadband and mobile ads

Watchdog must stop misleading ads locking consumers into deals up to £240 more than thought, says opposition party

The Guardian - UK

Simple Christmas money saving secrets to help you avoid a January debt hangover

Smart shoppers and planners share their clever money-saving tips for having a fun but frugal Christmas - from using an app to get your turkey dinner for free to making your own festive decorations

Daily Mirror

How to watch and live stream Tyson Fury vs Derek Chisora 3 online and on UK TV

BT Sport Box Office is available to watch via Sky, BT TV, Virgin Media, or online with Tyson Fury taking on Derek Chisora at the Tottenham Hotspur Stadium.

Manchester Evening News

Full list of 30 freebies and discounts for DWP Universal Credit claimants

We've rounded up 30 additional support measures you may be entitled to if you are claiming benefits

Liverpool Echo

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The Guardian - UK

Could Britain be facing a general strike this winter?

Workers from the health, transport, education and postal sectors have voted for industrial action, but coordination is legally restricted

The Guardian - UK

It’s super slow waiting for BT to install our fibre broadband

A month-long wait has turned into five for an elderly couple who rely on the internet

Nottingham Post

Warning to Freeview, BT, Talk Talk and You View customers as disruption to TV services may be coming

Free support is available

Insider UK

BT agrees pay rise of up to 16% for all but highest paid staff

Union members will now be balloted on whether or not to accept the offer

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Wales Online

Most BT staff set for pay rise of up to 16%

Discussions with the Communication Workers Union and Prospect have led to both unions recommending agreement

The Guardian - UK

BT awards tens of thousands of staff £1,500 as strikes end

Union will urge workers to accept award, which will benefit 85% of UK staff, to end protracted dispute

Evening Standard

BT announces plan for pay rise of up to 16% for all but highest paid staff

Discussions with the Communication Workers Union and Prospect have led to both unions recommending agreement

The Guardian - UK

BT asks ministers to help pay for low-cost broadband for poorest customers

Critics say telecoms firms such as BT – which made £1.9bn profit last year – can afford to keep customers on benefits connected

Birmingham Post

KCom chief outlines £17m copper to fibre switch looming for 170,000 phone customers

Hull telecoms giant will roll-out key strand of full fibre strategy exchange by exchange from April next year

The Guardian - UK

Vodafone warns of UK price rises and job cuts as inflation bites

Company’s 18 million UK mobile customers face 14% rise in mid-contract increases next spring

The Guardian - UK

BT has left my 82-year-old mother without a landline

My mum was on the Home Essentials service for £15 a month, but this was increased and then she lost her service

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