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The Guardian - UK
The Guardian - UK
Business
Jon Ungoed-Thomas and Miranda Bryant

Stop UK mobile and broadband firms ‘lining their pockets’, urge consumer experts

Ofcom BT EE O2
Picture of someone looking at their phone
Some providers have already confirmed price rises of above 14%, affecting fixed-term or out-of-contract customers. Photograph: Getty Images/iStockphoto

Britain’s telecoms regulator is being urged to intervene over concerns that mobile and broadband operators are “lining their pockets” with £2.2bn of above-inflation price rises during the cost of living crisis.

While ministers have urged employees to show pay restraint, the mobile phone and broadband firms are facing a consumer backlash as they announce record price increases.

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