The Latest Breaking News from BEUC

EU countries green light charges for cabin baggage despite Spanish and German resistance

EU countries adopted their own position on long-waited updated rules for air passengers on Thursday, though provisions on cabin baggage remain controversial.

Euronews · Jun 6, 2025

Consumer groups lodge complaint about Shein's online nudging with EU Commission

Consumer advocates file EU complaint against Shein, revealing new evidence of unfair practices. The Chinese e-commerce giant is accused of pressuring users into unwanted purchases through manipulative design.

Euronews · Jun 5, 2025

Shein accused of ‘shaming’ customers into buying more than they can afford

Consumer watchdogs accuse Chinese fashion firm of ‘dark’ practices in formal complaint to European Commission

The Guardian - UK · Jun 5, 2025

EU seeks safer toxin-free children's toys with stricter rules

Harmful and toxic chemicals will be banned from toys to better protect children’s health, under new rules aimed at improving the safety of products sold in the European market.

Euronews · Apr 11, 2025

Will European air passengers receive less compensation in the future?

The proposed update to European rules for obtaining compensation in the event of air travel delays could deprive 85% of passengers of compensation, according to consumer associations.

Euronews · Mar 31, 2025

European Consumer Organization alleges game companies including Activision, Electronic Arts, Epic, and Ubisoft are 'tricking' consumers with premium in-game currencies

The org is calling on the European Commission to "stop the unfair practices" inherent in the sale and use of virtual currencies in videogames.

PC Gamer · Sep 12, 2024

European video gaming majors Supercell and Ubisoft face a complaint for designing games that 'trick' gamers into spending more money

The world of video games “shouldn’t be a place where companies bend the rules to increase profits,” said the director of a consumer group.

Fortune · Sep 12, 2024

EU consumer groups complain about 'manipulative' video game spending tactics

Video game companies including Epic Games, Electronic Arts and Roblox were hit with an EU consumer complaint on Thursday, accused of misleading gamers into spending money.

Radio France Internationale · Sep 12, 2024

EU Consumer Groups Slam 'Manipulative' Video Game Spending Tactics

European consumer groups on Thursday accused the world's biggest video game companies of "purposefully tricking" consumers, including children, to push them to spend more.

International Business Times · Sep 12, 2024

EU consumers challenge Meta paid service as privacy 'smokescreen'

Consumer groups from eight EU countries lodged complaints against Meta on Thursday, accusing the Facebook and Instagram owner of illegally processing user data and using its "pay or consent" system as a "smokescreen" for privacy breaches.

Radio France Internationale · Feb 29, 2024