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The Latest Breaking News from BEUC

Will European air passengers receive less compensation in the future?

The proposed update to European rules for obtaining compensation in the event of air travel delays could deprive 85% of passengers of compensation, according to consumer associations.

Euronews

European Consumer Organization alleges game companies including Activision, Electronic Arts, Epic, and Ubisoft are 'tricking' consumers with premium in-game currencies

The org is calling on the European Commission to "stop the unfair practices" inherent in the sale and use of virtual currencies in videogames.

PC Gamer

European video gaming majors Supercell and Ubisoft face a complaint for designing games that 'trick' gamers into spending more money

The world of video games “shouldn’t be a place where companies bend the rules to increase profits,” said the director of a consumer group.

Fortune

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EU consumer groups complain about 'manipulative' video game spending tactics

Video game companies including Epic Games, Electronic Arts and Roblox were hit with an EU consumer complaint on Thursday, accused of misleading gamers into spending money.

Radio France Internationale

EU Consumer Groups Slam 'Manipulative' Video Game Spending Tactics

European consumer groups on Thursday accused the world's biggest video game companies of "purposefully tricking" consumers, including children, to push them to spend more.

International Business Times

EU consumers challenge Meta paid service as privacy 'smokescreen'

Consumer groups from eight EU countries lodged complaints against Meta on Thursday, accusing the Facebook and Instagram owner of illegally processing user data and using its "pay or consent" system as a "smokescreen" for privacy breaches.

Radio France Internationale

European Consumers Challenge Meta Paid Service As Privacy 'Smokescreen'

Consumer groups from eight EU countries lodged complaints on Thursday against Meta, accusing the US company of illegally processing user data and using its "pay or consent" system as a "smokescreen" for privacy breaches.

International Business Times

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Is Meta’s ad-free service just another way to make people pay for privacy?

The owner of Instagram and Facebook thought an ad-free subscription service would satisfy European data cops – some advocacy groups aren’t so sure

The Guardian - UK

Drinks firms face EU-wide complaint over plastic bottle recycling claims

Consumer groups issue formal notice to European Commission over ‘greenwashing’ claims that bottles are ‘100% recyclable’ or ‘100% recycled’

The Guardian - UK

Want a climate-friendly flight? It's going to take a while and cost you more

Airlines are facing increasing pressure to cut their climate-changing emissions

The Independent UK

Nintendo to Repair for Free Unresponsive Game Controllers, EU Says

Japanese gaming company Nintendo has agreed to repair for free beyond the legal guarantee period unresponsive console controllers following complaints from European consumer groups, the European Commission said on Tuesday. Nintendo found itself in the EU spotlight after the European Consumer Organization (BEUC) and nine national consumer groups in 2021…

Asharq Al-Awsat

Italy bans OpenAI's ChatGPT over privacy fears

Rome's sudden move reflects a growing sense of A.I. panic.

Fortune

Crack down on OpenAI's ChatGPT now, groups urge U.S. and EU regulators

There's suddenly a coordinated pushback against A.I.'s rapid development.

Fortune

EU to crack down on greenwashing with ‘proportionate’ penalties

Draft plan addresses inflated claims about products’ environmental credentials

The Guardian - UK

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Asharq Al-Awsat

EU Court’s Wednesday Ruling on Record $4.4b Google Fine May Set Precedent

A ruling on Wednesday by Europe's General Court on whether Alphabet's (GOOGL.O) Google should face a record EU antitrust fine of 4.34 billion euro ($4.4 billion) for using its Android mobile operating system to quash rivals could set a precedent for other regulators looking into its business practices. Google will…

Bangkok Post

Heat or eat? Europe faces energy poverty

BRUSSELS: Europe is facing a major social test ahead of winter, as it juggles rising discontent, fuelled by soaring energy prices, and pressure to meet climate goals as the Ukraine conflict drags on.

Asharq Al-Awsat

Google Targeted in Fresh EU Consumer Groups’ Privacy Complaints

Google has been targeted by a French consumer group and its peers in complaints to privacy watchdogs over its vast trove of users' personal data harvested via their Google accounts, European consumer organization BEUC said on Thursday. In addition to the French consumer group, others in Greece, the Czech Republic,…

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