NHS ombudsman warns Sciensus that patients ‘should not be ignored’ Exclusive: boss of courier given 28 days to improve complaints system after reports of vital drugs being delayed or missed The Guardian - UK · Oct 19, 2023
‘Her pain has come back’: sick child left without medicine by courier used by NHS The mother of Autumn Powell, 8, says her daughter got more unwell after Sciensus failed to deliver The Guardian - UK · May 9, 2023
Seriously ill children put at risk by firm’s failure to deliver NHS medication Exclusive: Parents say Sciensus let children down with botched or missed deliveries, and NHS medics warn some are suffering avoidable harm The Guardian - UK · May 9, 2023