Zoho has announced big updates to Bigin by Zoho CRM and Zoho Contracts. It is said to make customer management and contract workflows faster and more intelligent for small and medium businesses (SMBs).
Bigin, which is the lightweight CRM for small businesses, is getting some new features to cut down manual work and improve customer engagement. The update includes a built-in booking system, Shopify integration, and automatic lead capture from platforms like Instagram, Facebook, LinkedIn, Google Ads, and WhatsApp ads. Besides, the company is also adding direct integrations with more than 10 payment gateways, including Paytm and Razorpay, to speed up collections.
