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Geekflare

Keval Vachharajani

Zendesk’s New Pricing Model Will Eliminate Your Wasted AI Spend

Zendesk has introduced a new outcome-based pricing model for AI agents. As announced by CEO Tom Eggemeier during his keynote at Zendesk Relate 2025, the new model ensures that businesses only pay when AI agents successfully resolve customer issues. It was reported by CX Today and is said to be the first in the industry. So, let’s take a closer look at Zendesk’s latest pricing model.

Zendesk’s Shift from Traditional Pricing Models

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